Frequently Asked Questions (FAQ)
How do I register for my membership?
It is easy to register your membership:
Submit the ‘Join Us’ form: Tell us a bit about yourself and why you are joining our network.
Then log in: Once your membership is approved, you will be sent your login details for the members’ area.
If you forget your password, you can request an e-mail to have your password reset.
What do I do if I forget my username and password?
Follow these steps to reset your password:
Once you have reset your password, the system will also tell you your username.
Once you are logged in, you will be directed to the ISSPF members’ area.
How do I register for an event?
You can register in the Eventbrite link that will appear in the event announcement.
How do I unsubscribe from ISSPF emails or change my email preferences?
We regularly send e-mails to our members, which include our monthly newsletter with updates about the project and a round-up of that month’s news stories, as well as invitations to events. If you would like to unsubscribe from these emails, you can let us know via the ‘Contact Us’ form on the website or email us directly at firstname.lastname@example.org
How do I withdraw my membership from ISSPF?
We are sad to see you go! If you do decide that you no longer wish to be an ISSPF member, you can let us know via the ‘Contact Us’ form on the website or email us directly at email@example.com
You can re-join at any time if you change your mind.
What do I do if my question isn't on this list?